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Despite providing screenshots of the verification confirmation, the casino is uncooperative. The player from Spain reports unauthorized deposit of 100 euros taken from his account żeby the casino. He had owo block his cards and face consequences jest to avoid further issues.
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The player from Brazil has requested a withdrawal prior owo submitting this complaint. The player from Germany has requested a withdrawal five days prior jest to submitting this complaint. We rejected the complaint because the player didn’t respond jest to our messages and questions. The player from Sweden has requested a withdrawal prior jest to submitting this complaint.
As the casino was operating without a valid license and didn’t refer to any Alternative Dispute Resolution (ADR) service, we were unable jest to further assist the player. The player from the Czech Republic had been attempting jest to withdraw money for a week from a verified account but was consistently asked for more payment documentation. Every document that was submitted, however, seemed jest to be insufficient for the online casino. Despite our efforts to communicate with the player and request additional information, the player had failed jest to respond.
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